Welcome to our website. By accessing or purchasing from our shop, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use this website.

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1. General Information

All products are handmade in small batches. Product sizes, colors, textures, or scents may vary slightly due to the natural ingredients used.

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2. Use of Products

Our products are for external use only. While we use gentle, high-quality ingredients, individual reactions may occur.

You agree to use products responsibly and assume all risk related to personal use.

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3. No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease.
Any statements made about herbs or essential oils are for informational purposes only.
Consult with a healthcare professional if you have concerns or medical conditions.

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4. Pricing & Availability

Prices and product availability may change at any time without notice.
We reserve the right to update formulas, packaging, or discontinue products as needed.

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5. Order Processing & Shipping

Processing time is typically 3–5 business days, but may vary during high-volume periods.
Once shipped, delays caused by the carrier are outside our control.
Please review our full Shipping Policy for additional details.

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6. Returns & Refunds

All sales are final.
We do not accept returns, exchanges, or cancellations.
Please refer to our Refund Policy for full details.

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7. Intellectual Property

All content on this website—including text, photos, graphics, product descriptions, and logos—is the property of Shiloh Skin Co. and may not be copied, reproduced, or used without written permission.

 

8. Limitation of Liability

By using this site and purchasing our products, you agree that Shiloh Skin Co. is not liable for any damages, allergic reactions, misuse, or adverse effects resulting from use of our products.

 

9. Privacy

Your personal information is used solely to process orders and communicate with you.
We do not sell or share your information with third parties.

 

10. Governing Law

These Terms & Conditions are governed by the laws of your state/country. Any disputes will be handled under the jurisdiction of your region.